Assisting homeowners’ associations throughout much of New Jersey, IMPAC Property Management offers a full range of solutions spanning site management, administrative functions, and emergency response. A key emphasis is on maintaining open communication with homeowners and the boards that represent them. Through close coordination with clients, IMPAC Property Management builds strong long-term relationships and ensures that services provided are continuously adjusted to meet real world needs.
IMPAC Property Management offers 24/7 emergency accessibility, and participates in all meetings of the board and homeowner’s association. As requested, minutes of the meetings can be taken and correspondence drafted. The firm also provides dedicated Internet connectivity that includes a community website. In addition to facilitating direct communication on issues involving the community, this website offers personal account accessibility and payment history for owners via a secure connection. Cash flow can additionally be generated through advertising on the website. IMPAC Property Management also helps in the creation of special association reports and newsletters that keep residents and owners informed of local happenings and improvement projects. On a quarterly or monthly basis, management reports are issued that recap all incidents and services provided.